Legal

Terms of Service

Terms and conditions governing the use of our services

Last Updated: March 2026

Welcome to Primeline Chemicals Trading L.L.C. These Terms of Service ("Terms") govern your access to and use of our website, products, services, and AI-powered trading tools. Please read these terms carefully before using our services.

1. Acceptance of Terms

By accessing or using the Primeline Chemicals Trading L.L.C. website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services. These terms apply to all visitors, users, and others who access or use our services, including our AI-powered trading tools and analytics.

2. Use of Services

Our services are intended for business and commercial use. By using our services, you represent that: • You are at least 18 years of age • You have the authority to enter into these terms on behalf of your organization • You will use our services only for lawful purposes • You will provide accurate and complete information • You will maintain the confidentiality of any account credentials We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

3. AI Services Disclaimer

Our AI-powered services (PrimePredict, FluxLogix, ChemMatch, and ClearCompliance) are provided as decision-support tools. While we strive for accuracy: • AI-generated insights and recommendations are not guarantees of future performance • Market predictions are based on historical data and may not reflect future conditions • Users retain full responsibility for business decisions made using AI-assisted information • AI system outputs should be reviewed by qualified professionals before acting upon them We continuously improve our AI systems but do not warrant uninterrupted or error-free operation.

4. Products and Pricing

All product information, specifications, and pricing provided on our website or in quote responses are subject to change without notice. Prices are quoted in the currency specified and do not include applicable taxes, duties, or shipping costs unless explicitly stated. Quote validity periods are specified in each quotation. We make every effort to ensure accuracy but are not liable for typographical errors or pricing mistakes.

5. Orders and Contracts

Submission of a quote request or order does not constitute a binding contract. A contract is formed only when we issue a written confirmation of your order. All sales are subject to our standard sales terms and conditions, which will be provided with order confirmations. In case of conflict, specific contract terms take precedence over these general terms.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, software, and AI systems, is the property of Primeline Chemicals Trading L.L.C. or its content suppliers and is protected by intellectual property laws. You may not: • Reproduce, distribute, or modify any content without written permission • Use our trademarks or branding without authorization • Remove any proprietary notices from materials obtained from our website • Reverse engineer, decompile, or attempt to extract source code from our AI systems • Use automated means to access our services beyond normal usage Our AI tool names (PrimePredict™, FluxLogix™, ChemMatch™, ClearCompliance™) are trademarks of Primeline Chemicals Trading L.L.C.

7. Limitation of Liability

To the fullest extent permitted by law, Primeline Chemicals Trading L.L.C. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities. This includes damages arising from reliance on AI-generated recommendations or predictions. Our total liability for any claims arising from or related to our services shall not exceed the amount paid by you for the specific products or services giving rise to the claim. Some jurisdictions do not allow limitations on implied warranties or liability, so these limitations may not apply to you.

8. Indemnification

You agree to indemnify, defend, and hold harmless Primeline Chemicals Trading L.L.C., its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from: • Your use of our services, including AI-powered tools • Your violation of these terms • Your violation of any rights of a third party • Any content you submit or transmit through our services • Business decisions made based on AI-generated insights

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE. We may also seek injunctive or other equitable relief in any jurisdiction to protect our intellectual property rights.

10. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the new terms. We encourage you to review these terms periodically for updates.

11. Contact Information

For questions about these Terms of Service, please contact us at: Primeline Chemicals Trading L.L.C. Dubai, United Arab Emirates Email: info@primelinechemicals.com Phone: +971 00 000 0000
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