Privacy Policy

We collect information you provide directly to us, such as when you request a quote, contact us, or subscribe to our communications. This may include: • Contact information (name, email address, phone number, company name) • Business information (industry, product requirements, delivery locations) • Communication preferences • Any other information you choose to provide We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, and browsing behavior.

Our proprietary AI systems (PrimePredict, FluxLogix, ChemMatch, and ClearCompliance) process business data to optimize our services. This includes: • Market data analysis for pricing optimization (PrimePredict) • Logistics and shipping information for route optimization (FluxLogix) • Technical product specifications for matching purposes (ChemMatch) • Regulatory compliance data for documentation (ClearCompliance) AI-processed data is used solely to improve service delivery and is not used for purposes unrelated to your business relationship with us. All AI systems operate under strict data governance protocols.

We use the information we collect to: • Process and respond to your quote requests and inquiries • Provide AI-optimized pricing, logistics, and compliance services • Provide, maintain, and improve our services • Send you technical notices, updates, and administrative messages • Communicate with you about products, services, and industry news • Monitor and analyze trends, usage, and activities • Detect, investigate, and prevent fraudulent transactions and other illegal activities • Comply with legal obligations

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except: • With service providers who assist us in operating our business • To comply with legal obligations or respond to lawful requests • To protect our rights, privacy, safety, or property • In connection with a merger, acquisition, or sale of assets • With your consent or at your direction Our AI systems do not share your business data with third parties. All AI processing occurs within our secure infrastructure.

We implement appropriate technical and organizational measures to protect the security of your personal information. This includes: • Encryption of data in transit and at rest • Access controls and authentication requirements • Regular security audits and vulnerability assessments • AI system isolation and data governance protocols No method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security. We regularly review our security procedures and consider appropriate new technology and methods.

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements. AI-generated insights derived from your data are retained only as long as necessary for service optimization.

Depending on your location, you may have certain rights regarding your personal information, including: • Access to your personal information • Correction of inaccurate or incomplete data • Deletion of your personal information • Restriction of processing • Data portability • Objection to processing • Opt-out of AI-assisted processing (where applicable) To exercise these rights, please contact us using the information provided below.

We use cookies and similar tracking technologies to collect and store information about your interactions with our website. You can control cookies through your browser settings, though disabling certain cookies may affect website functionality. We may also use analytics services provided by third parties to help us understand how visitors use our website.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy or our data practices, please contact us at: Primeline Chemicals Trading L.L.C. Dubai, United Arab Emirates Email: info@primelinechemicals.com Phone: +971 00 000 0000